At Transport World, we respect your privacy and will comply with the New Zealand Privacy Act 1993 when dealing with personal information.
To enable us to provide certain services to you, including at TW Events & Incentives, we may need to collect some personal information from you.
Personal information is information about an identifiable individual (a natural person).
We will collect personal information from you if necessary
We will only collect personal information from you that is necessary to deliver the goods and/or services you have requested from us.
The type of personal information we collect will vary depending on the service or product we are providing to you, however it may include:
You don’t have to provide us with any personal information if you don’t want to. However, without certain items of personal information, we may be unable to provide the goods or services you have requested.
How we collect your personal information
We may collect any personal information which you provide to us via our website, over the phone, by email, in one of our survey booths, or in person. We may collect personal information when you visit our websites, even if you do not end up booking any of our services.
We may also collect personal information from third parties where you have authorised this, for example from travel agents and online booking providers, or where the information is publicly available.
How will my personal information be used?
We will use your personal information:
How will my personal information be protected?
We will take reasonable steps to keep your personal information safe from loss, unauthorised disclosure, or other misuse.
We keep your personal information safe by storing it in a password-protected Customer Relationship Management (CRM) system and only allowing certain staff to access it.
Who will my personal information be shared with?
Your personal information will be shared within the Transport World group of attractions for marketing purposes. Your personal information will be shared with our staff, as necessary, as well as with certain third-party suppliers which support our services. These suppliers include (but are not limited to):
We may share your personal information with third party suppliers based outside New Zealand. This means your personal information may be processed in an overseas country which does not provide the same level of protection to personal information as in New Zealand.
How long will my personal information be kept for?
We keep your personal information for as long as you continue to interact with us via email or our website. Otherwise, we will delete your personal information after six months. If you have been in touch with our events team at TW Events & Incentives, we will keep your personal information for five years.
How to exercise your rights
You have the right to ask for a copy of any personal information we hold about you and, if you think any of that personal information is wrong, request that we correct it. You can also object to the use of your personal information for certain purposes, including marketing.
Last updated: 20 February 2020